ManageEngine ServiceDesk Plus Workshop

ManageEngine ServiceDesk Plus Workshop

Why Attend this Workshop?

  • Check out new product features and updates, integrations, and use cases, all aimed at keeping you ahead of the curve.
  • Engage in hands-on exercises and get expert help.
  • See interesting product demonstrations and discover new ways to add value to your business.

Agenda:

8am – 9am

9am – 9:15am

9:15am – 10:45am

10:45am – 11am

11am – 12pm

12pm – 1pm

1pm – 2pm

2pm – 3.30pm

3.30pm – 3.45pm

3.45pm – 5pm

5pm – 5.15pm

Registration and welcome coffee

ManageEngine overview

How to transform your IT help desk into a powerhouse of efficiency

Coffee break

Building an enterprise-grade ITAM system

Making sense of IT change management: Models, tips, and techniques

Lunch

Extensions, API, integrations, and more

Coffee break

Roadmap: Getting the most out of ServiceDesk Plus

Q & A session

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