Why Attend this Workshop?
- Check out new product features and updates, integrations, and use cases, all aimed at keeping you ahead of the curve.
- Engage in hands-on exercises and get expert help.
- See interesting product demonstrations and discover new ways to add value to your business.
Agenda:
8am – 9am
9am – 9:15am
9:15am – 10:45am
10:45am – 11am
11am – 12pm
12pm – 1pm
1pm – 2pm
2pm – 3.30pm
3.30pm – 3.45pm
3.45pm – 5pm
5pm – 5.15pm
Registration and welcome coffee
ManageEngine overview
How to transform your IT help desk into a powerhouse of efficiency
Coffee break
Building an enterprise-grade ITAM system
Making sense of IT change management: Models, tips, and techniques
Lunch
Extensions, API, integrations, and more
Coffee break
Roadmap: Getting the most out of ServiceDesk Plus
Q & A session
