Manage Engine Seminar 2017

IT Management, Simplified

At the ManageEngine seminar, you’ll learn:

Help desk and desktop management—ITSM

Active Directory management and auditing

Network performance management and monitoring

Application performance management

Privileged account management

Agenda

08:00 AM – 09:00 AM

Registration and refreshments

09:00 AM – 09:15 AM
ManageEngine overview
09:15 AM – 10:15 AM

Identity and access management
Active Directory management

  • Streamlining management of users, Office 365 licenses, and Exchange mailboxes.
  • Role-based delegation and help desk business workflow for smooth operations.
  • PowerShell-free reporting, efficient accounts, group memberships, and permissions management.

Password self-service for Active Directory and the cloud

  • Self-service password reset and account unlock for on-premises and cloud applications.
  • Granular password policies for Active Directory and cloud applications.
  • Active Directory-based single sign-on for cloud applications.
 
10:15 AM – 11:15 AM

IT service management

  • Hitting the right balance of process, tools, and people to win business battles.
  • Overcoming complex challenges in incident, asset, and change management through ITIL best practices:
  • Lessons from the success stories of other organisations.
11:15 AM – 11:30 AM
Coffee break

11:30 AM – 12:15 PM

Desktop and mobile device management

  • Implementing effective patch management at your company.
  • Automating desktop management routines such as OS and software deployment.
  • Embracing enterprise mobility practices such as BYOD and heterogeneous OS.
 
12:15 PM – 01:00 PM
IT operations management
  • Investigating the root causes of poor network performance and preventing downtime.
  • Making data center management simple with integrated network monitoring.
 
01:00 PM – 02:00 PM
Lunch
02:00 PM – 03:15 PM
IT security
Privileged account management
  • Tackling the risk of insider threats by controlling access to privileged accounts.
  • Implementing privileged account management best practices in your company.
  • Staying on top of regulatory and compliance requirements for privileged access.

Monitoring, auditing, and alerting

  • Tracking network intrusions to combat external security threats.
  • Preventing unauthorised access and protecting confidential data.
  • Reporting and alerting on all critical Active Directory changes.
 
03:15 PM – 03:30 PM
Q&A session
03:30 PM – 03:45 PM

Networking and wrap-up

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